PRIVACY POLICY
Effective Date: August 26, 2026

Four Oak Web Design (“Four Oak Web Design,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, submit a project inquiry, make a payment, or otherwise interact with Four Oak Web Design.

Information We Collect

Information You Provide to Us
We may collect personal information that you voluntarily provide when you complete a form, contact us, request information, begin a project, make a payment, or otherwise communicate with us.

This information may include:

• Name

• Email address

• Telephone number

• Company or business name

• Website address

• Information about your business, project, goals, budget, or desired services

• Communications you send to us

• Billing and transaction-related information
   

Please do not submit sensitive personal information through our general website forms unless it is specifically requested.

Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies and similar technologies. This may include information such as your browser type, device type, approximate geographic location, pages visited, referring website, and interactions with our website.

We may use this information to understand how visitors use our website, improve its performance, and provide a better user experience.

How We Use Your Information
We may use information collected through our website to:

• Respond to inquiries and project requests

• Communicate with prospective and existing clients

• Prepare proposals, estimates, agreements, or project recommendations

• Provide web design, branding, e-commerce, website care, and related services

• Process and maintain records of payments and transactions

• Provide customer service and project support

• Improve our website, services, and client experience

• Maintain the security and functionality of our website

• Comply with applicable legal, tax, accounting, or regulatory obligations

• Protect our rights and prevent fraud or misuse
   

We do not sell your personal information.

Payments
Four Oak Web Design may provide clients with the ability to make payments online.

Payment transactions may be processed through Wix or other third-party payment processors. When you make a payment, payment information such as your credit or debit card details may be collected and processed directly by the applicable payment processor.

Four Oak Web Design does not ordinarily receive or store your complete payment card number or card security code.

Payment providers process your information according to their own privacy policies and security practices.

Wix
Our website is created and hosted using Wix.

Wix provides technology used to host and operate our website and may process certain visitor information on our behalf. Information submitted through website forms or other Wix functionality may be stored or processed using Wix systems.

Wix maintains its own privacy and data-processing practices, which are separate from this Privacy Policy.

Cookies and Similar Technologies
Our website may use cookies and similar technologies that help the website function properly, remember preferences, understand website traffic, maintain security, and analyze how visitors interact with the site.

Some cookies may be provided by Wix or other third-party services used on our website.

Depending on your location and browser settings, you may be able to control or restrict certain cookies through your browser or through cookie-management tools made available on the website.

Analytics and Third-Party Services
We may use analytics, website functionality, communication, payment, or other third-party services to operate and improve our business.

These providers may receive information necessary to perform services on our behalf and may process information according to their own privacy policies.

We do not authorize service providers to use personal information we provide to them for purposes unrelated to providing their services to us, except where otherwise permitted or required by law.

How We Share Information
We may share personal information when reasonably necessary with service providers that help us operate our website or business, such as website hosting providers, payment processors, email providers, analytics providers, and other technology or professional service providers.

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, property, clients, visitors, or others.

We do not sell or rent our client or website visitor lists to third parties.

Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and financial records, comply with legal obligations, resolve disputes, and enforce agreements.

The length of time information is retained may vary depending upon the nature of the information and our legal or business requirements.

Data Security
We take reasonable administrative and technical measures designed to protect personal information under our control.

However, no website, electronic communication, or method of electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted through our website or electronically.

Your Choices
You may contact us to request that we update or correct personal information you have provided to us.

You may also request deletion of certain personal information, subject to information we may need to retain for legitimate business, contractual, tax, accounting, legal, or regulatory purposes.

If we send marketing communications, you may request to stop receiving those communications at any time. Communications necessary for an active client relationship or project may continue as appropriate.

Links to Other Websites
Our website may contain links to websites or services operated by third parties.

Four Oak Web Design is not responsible for the privacy practices, security, accuracy, or content of third-party websites. We encourage visitors to review the privacy policies of websites they choose to visit.

Children's Privacy
Our website and services are intended for businesses and adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through this website. If we become aware that such information has been submitted, we may take reasonable steps to delete it.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or applicable requirements.

When changes are made, the updated policy will be posted on this page and the effective date may be revised accordingly.

Contact Us
If you have questions about this Privacy Policy or how Four Oak Web Design handles personal information, please contact:
Four Oak Web Design
Southport, North Carolina
hello@fouroakwebdesign.com